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May 2012 - BACS eliminates paper service dockets with new Smartphone app

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Changes in technology and BACS investment in IT now enable our cleaners to use a Smartphone to document their daily tasks, facilitate better response times to callouts and provide automated notification of completed service. The new phone application displays your service details and captures the GPS coordinates of the service. The cleaner is required to verify the date, end time, team size and customer contact, updating as necessary on the day.

BACS has trialed the change for many months and we are confident that moving to a paperless system makes business sense. The Smartphone app replaces the old paper docket system which provided BACS cleaners with cleaning instructions and a sign-off form - the top part signed by the customer and returned to BACS for billing and the bottom part signed by the BACS cleaner and left at the service site upon completion of the job.

If you require an automated docket verifying each service completed, contact BACS on and we will e-mail you a copy after the docket has been processed at BACS the following business day. Alternatively you can enquire using this form.