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Shipping Policy


After BACS process your payment, your order will be dispatched within one working day. Customers with a BACS account will pay according to agreed credit terms.

We ship to any street address in Austral, however, we do not ship to PO boxes as proof of delivery is required.

For shipping within Australia, we use a number of carriers including Aramex, TNT and Australia Post. A tracking number will be provided on request. We process and ship within 24 hours. Delivery to Sydney and surrounding metropolitan areas is 1 day. Delivery to areas outside Sydney and other states varies from 2 days to 8 days. For a quick overview of Fastway prices and delivery time, click on this link.

We use Australia Post to ship to buyers with a residential address in Australia. A signature is required on delivery of goods whether it is delivered directly to your address or collected from your local Post Office. Shipping cost remains the same in the event that a different carrier is chosen for delivery to residential addresses.


For international buyers, please contact BACS Customer Service on 1800 687 179 during working hours (AEST 9am-5pm) or fill in the international shipping enquiry form.