BACS welcomes back Rob Pye after a three-year absence. Rob has rejoined the company, this time as Chief Operations Officer, after having previously served as National Service Manager. With his degree in electrical engineering and over 25 years of experience in IT service delivery for companies such as Dimension Data, Unisys and NEC, Rob will play a pivotal role in short and long-term strategic planning. Areas of his focus include:

• Refining BACS operating systems and service delivery processes to maximise efficiency and provide best-value quality.
• Monitoring adherence to all federal and state work health and safety requirements to make sure BACS is compliant now and in the future.
• Ensuring employees undergo regular training to enhance their job performance and enjoyment.
• Chairing daily “huddles” where BACS staff prioritise their top tasks for the day and discuss daily issues.
• Adopting industry-leading practices to provide service which achieves ISO 14644 particle level standards.